Sales to Walk-in Customers

sales to walk-in customers

 

The basic requirements for patients interested in purchasing medicines directly   from our Customer Services offices are:

1.   Doctor’s Prescription.
2.   Personal details including name, contact no. and copy of CNIC.  

As most of the medicines being marketed by Roche Pakistan Limited are temperature sensitive medicines (Cold Chain i.e. 2-80C) click on the below link to find out information regarding handling of such Cold Chain products.

Guidelines for Cold Chain Maintenance (English)

Or you can download Audios for these guidelines using the below links.

Guidelines for Cold Chain Maintenance (English)

Further details regarding the procedure to purchase products can be obtained from our Customer Services  offices.

Karachi

Address :         Head Office
                        Roche Pakistan Limited
                        37-C, Block 6, P.E.C.H.S
                        P.O. Box 20021
                        Karachi 75400, PAKISTAN

Telephone :     021-34538890 - 3, 021-34548416
Office Mobile : 0302 - 8231048
Fax :                021-34552473
Email :             Click here
Location Map

Address :         Diagnostics Division

                        Roche Pakistan Limited
                        39-C/1, Block 6, P.E.C.H.S
                        P.O. Box 20021
                        Karachi 75400, PAKISTAN

Telephone :     021-34305723-24, 021-34381003, 021-34381030
Toll Free Nbr : 0800-ROCHE (76243)
Fax :                021-34545789
Email :             Click here
Location Map 

Islamabad

Address :         Roche Pakistan Limited
                        Plot # 5, Bazaar # 2 (Suleiman Market)
                        Sector F-11/2, Islamabad - 44000, PAKISTAN
Telephone :     +92-51 - 2113070 - 71
Office Mobile : + 92 300 - 8266564
Fax :                + 92-51-2113072

Lahore

Address : Roche Pakistan Limited
               800 Shadman 1
               Lahore.Pakistan

Telephone: +92 42 37426190-91
                 +92 42 37426447-48

Office mobile : +92 300 8266563

Fax: +92 42 37422076

Timings

The timings of the Customer Services Offices for customers are as under:

Mon - Thu    08:30 - 16:00
Friday
          08:30 - 12:45
                    14:15 - 16:30
Saturday
      09:00 - 12:30